Frequently Asked Questions

Upliance Air Fryers

Introduction

What is the Upliance Air fryer?

A smart air fryer with Texture Control that adjusts heat during cooking so you can choose the finish you want (Juicy, Tender, Crispy, or Crunchy).

How is the Upliance Air fryer different from other airfryers?

Most air fryers cook at one fixed heat from start to finish. Upliance uses Texture Control to adjust heat in stages while food cooks, so you can get the texture you choose.

What models are available? What’s the difference between 5L and 6L?

We currently have two models of the Upliance Air Fryers available: a 5 Litre and a 6 Litre Variant.

There is a difference in capacity, The 6 Litre variant also features a see-through window and internal lighting.

Do you have a Product Manual?

You can view and download the user manual of the Upliance Air Fryer here: [User Manual]

Quick Guides

Warranty

What is the warranty and where is it valid?

2-year manufacturer’s warranty
Covers manufacturing defects
Valid in India

What is covered under warranty?

Heating system
Electronics
Major hardware components

What is not covered under warranty?

Physical damage
Misuse
Cosmetic wear and tear

Is 7 Day Easy Return available for the Air Fryers?

No, the 7 Day Easy Returns offer is valid for Upliance Smart cooking companions only.

Texture Control

What is Texture Control?

Texture Control is a smart cooking system that adjusts time and temperature in phases to achieve the food texture you select, instead of cooking at one fixed heat throughout.

What textures can I choose?

Juicy: Soft and moist finish
Golden: Light colour, gently set outside
Crispy: Crisp outside, soft inside
Crunchy: Firm, bold crunch

How is Texture Control different from Presets?

Texture Control changes the the amount of heat applied, and the time for which it is applied to help you get the texture you want.
Presets only provide a fixed time and heat pattern while cooking.

Are all recipes available with Texture Control?

Yes, you will be able to use Texture Control for anything you cook.
you can also select recipes from a growing selection on the upliance app that help you get the most out of Texture Control magic.

Using the Air fryer

How do I use Texture Control?

A smart cooking system that adjusts time and temperature in phases to achieve the texture you select, instead of cooking at one fixed heat throughout.

Do I need to keep checking food while it cooks?

Juicy: Soft and moist finish
Tender: Light colour, gently set outside
Crispy: Crisp outside, soft inside
Crunchy: Firm, bold crunch

What does the AMOLED screen show?

Cooking progress
Selected texture
Time remaining
Flip notification
Cooking done

Can I control the airfryer using my phone?

Yes. You can control and monitor via internet. The app supports starting/monitoring cooking and guided cooking in one app.

How do I connect the airfryer to Wi-Fi?

Open the app and scan the QR code on the airfryer
Select your home Wi-Fi network
Enter password and confirm

What Wi-Fi networks are supported?

Only 2.4 GHz networks are supported. 5 GHz networks are not supported. Most modern routers support both 2.4 GHz and 5 GHz bands.

Can I connect using a mobile hotspot?

Android hotspots generally appear normally in the app network list.
For iPhone hotspot, users may need to manually enter Wi-Fi name and password in the app and submit.

What happens during onboarding in the app?

After Wi-Fi connection, onboarding includes:

Optional “Control from Phone” step
Device firmware update prompt
Option to skip to homepage after that

How do I update my device later?

On the App, go to the following path: Profile → About Device → Update (if available).

Air Fryer Safety

What should I check before using the Air Fryer for the first time?

Inspect the unit for any visible transit damage before plugging it in. Check that your power supply is 220–240V, 50Hz AC — this is printed on the data plate on the unit. Do not use the appliance if the plug, cord, or unit shows any signs of damage.

Where should I place the Air Fryer?

Place it on a flat, stable, heat-resistant surface. Keep at least 10cm of clearance on all sides, especially around the rear air vents. Do not place it inside a cabinet, under shelves, or near curtains, walls, or any flammable materials. Do not place anything on top of the unit while it is in use.

What should I never do with the power cord?

Do not allow the cord to hang over sharp edges, touch hot surfaces, or get wet. Do not use the appliance if the cord is damaged — have it replaced by a qualified technician. Inspect the cord periodically for signs of wear.

Do I need to supervise the Air Fryer while it cooks?

Yes, do not leave it unattended during active cooking unless it is safe to do so for your specific setup. Unplug the unit when it is not in use and before cleaning.

Can I use the Air Fryer outdoors?

No. It is designed for indoor household use only.

What accessories can I use with it?

Use only the accessories supplied with the unit or recommended by Upliance. Do not insert any objects into the vents or openings.

The exterior gets hot during use — is that normal?

Yes. Accessible surfaces of the Air Fryer get hot during operation. Do not touch the exterior, basket, or internal tray without oven gloves. Use the handles provided when removing the basket or interacting with hot parts.

Can I move the Air Fryer while it is still hot?

No. Turn it off, unplug it, and allow it to cool sufficiently before moving it. If you need to move it while it is still warm, carry it with both hands using oven gloves.

What about steam when I open the Air Fryer mid-cook?

Hot steam is released when you open the unit during cooking. Stand back and open carefully to avoid scalding.

Can I put cooking oil or water directly into the Air Fryer?

No. Do not pour cooking oil or water directly into the cooking chamber. If a recipe requires oil for browning, use a light spray of cooking oil on the food itself. Adding oil or water to the chamber directly is a fire and scalding hazard.

Is it safe for children to use?

Children between 8 and 18 years may use the appliance only under direct adult supervision, with clear instruction on safe use and hazard awareness. Children under 8 must not use or be near the appliance during use or cool-down. Keep the unit and its cord out of reach of young children at all times. Children should not clean the appliance without supervision.

What should I keep away from children near the Air Fryer?

The packaging materials are a choking hazard and should be discarded or stored away from children immediately after unboxing.

Is the Air Fryer safe for people with reduced physical or sensory abilities?

It can be used by individuals with reduced physical or sensory, capabilities but only with appropriate supervision and careful instruction on safe use.

What should I never do when cleaning the unit?

Never immerse the main unit in water or any other liquid. Do not use abrasive scrubbers, scouring pads, or harsh chemicals on the basket — these damage the non-stick coating. Clean the touchscreen with a soft, dry cloth only — do not apply moisture to the screen.

Device Care

How do I use the Air Fryer for the first time?

Run a simple cleaning cycle:

Fill a heat-safe glass bowl with ~150ml water.
Place 2 lemon slices in the water bowl
Keep the bowl inside the basket
Run at 80°C for 20 minutes

How do I remove smell from the Air Fryer?

Steps include cleaning removable parts, then running a lemon cycle:

Put 1 cup water + lemon slices in a heat-safe bowl in the basket
Run at 180°C for 8–10 minutes

What parts can I wash, and what should I avoid washing?

Basket and tray: wash with warm soapy water using a soft sponge, then dry completely
Do not wash the main unit with the heating element

Is the Air Fryer safe to use daily?

Safety Thermal Fuse
Non-slip feet
Non-toxic tray coating
BIS Certified (IS 302 Part 1)
Software Safety layers

What happens if there is a power cut?

Cooking pauses. Once power returns, You can resume cooking.